Northern Trust wins Asia Pacific award in the Best Customer Service from Asia Asset Management Magazine
Northern Trust was recognized for “Best customer service in Asia Pacific” by Asia Asset Management for a second consecutive year, the publication of the seventh annual “Best of the Best Awards.“This award reflects the innovation Northern Trust and commitment in the field of customer service,” said Tan Lee Hock, editor of Asia Asset Management. “Although there were many highly qualified candidates for the award of this year clients of services, where Northern Trust has clearly led to their demonstrated ability to provide the level of service and solutions than anticipated and responded to points painful client in a very difficult environment. “Prices are divided into categories of performance, countries and regions. “Best Customer Service” has been a regional award, based on achievements in relation to 2009, providing quality services, the size of the customer service team and location. Nominations have been carefully validated against these criteria by a panel of three experienced person, composed of two outer parts and Tan Lee Hock.Northern Trust 2009 customer service highlights:Workshops dedicated to clients on international standards of financial reporting;The innovative technology providing advanced reporting, risk monitoring, measurement and management of client portfolios;A pioneer of online data management solutions for fund managers, hedge funds and investors.“At Northern Trust, we strive to combine innovative thinking with discipline in customer service,” said Teresa Parker, Asia-Pacific region CEO for Northern Trust. “Our growth and commitment to the region we have created a comprehensive service to institutions with complex service requirements more stringent, as sovereigns, central banks and government agencies. “Merits of Northern Trust have been made by customers in the region, including Lu Lan Fang, chief financial officer for APS Asset Management. “Northern Trust has demonstrated a thorough knowledge of the markets they support and complement its services with a human touch that sets it apart from the rest. With Northern Trust as a business partner, we are confident that our needs are well treated, “said Lu.Chew-Mee Kirtland, Managing Director of Mornington Services PTE Ltd, also said that Northern Trust put differentiators ahead of its peers. “In 2007-2008, we initiated a selection process to select the best goalkeeper for our needs. After narrowing the field to four candidates, we decided to Northern Trust. We chose Northern Trust dedicated team of professionals in Singapore and a technology platform that exceeded those of three other companies, “said Kirtland.Founded in 1995, Asia Asset Management is a monthly publication covering the institutional fund markets in the Asia-Pacific, and has a well established and influential in the institutional market APAC.About Northern TrustNorthern Trust Corporation (Nasdaq: NTRS) is a leading provider of investment management, asset and fund administration, banking solutions and fiduciary services to corporations, institutions and affluent individuals worldwide. Northern Trust, a financial holding company based in Chicago, has offices in 18 U.S. states and 16 international locations in North America, Europe, Middle East and Asia Pacific. As of December 31, 2009, Northern Trust had assets under custody of $ 3.7 trillion and assets under investment management of U.S. $ 627.2 billion.For 120 years, Northern Trust has earned distinction as an industry leader in combining exceptional service and expertise with innovative products and technology. For more information, visit www.northerntrust.com.Northern Trust operates in Australia as an authorized deposit institution abroad (Foreign ADI) and is regulated by the Australian Prudential Regulation Authority.Northern Trust in Hong Kong is a securities company regulated by the Securities and Futures Commission.Northern Trust in Singapore is a major foreign bank regulated by the Monetary Authority of Singapore.Northern Trust operates in China as a representative office and is regulated by the China Banking Regulatory Commission.Northern Trust (Guernsey) Limited, Northern Trust Fiduciary Services (Guernsey) Limited, Northern Fiduciary Trust Company (Guernsey) Limited and Northern Trust International Fund Administration Services (Guernsey) Limited are licensed by the Guernsey Financial Services Commission.Northern Trust International Fund Administrators (Jersey) Limited and Northern Trust Fiduciary Services (Jersey) Limited is regulated by the Jersey Financial Services Commission.Northern Trust Global Services is authorized and regulated in the Netherlands by De Nederlandsche Bank.Northern Trust Global Services Limited Luxembourg Branch is authorized and regulated by the Financial Services Authority and by the Luxembourg Commission de Surveillance du Secteur Financier (CSSF) and Northern Trust Luxembourg Management Company SA is regulated by the CSSF.Northern Trust Global Services Limited - Abu Dhabi. Representative Office License No. 13/238/2008.When the entities of the United Kingdom of Northern Trust have a regulated activity, they are authorized and regulated in the United Kingdom by the Financial Services Authority.Northern Trust International Fund Administration Services (Ireland) Limited and Northern Trust Fiduciary Services (Ireland) Limited is regulated by the Financial Regulator.The Northern Trust Company operates in Canada and the Northern Trust Company, Canada Branch is a branch of foreign bank authorized under the Bank Act (Canada). Trust services related to Canada are provided by wholly owned subsidiary of The Northern Trust Company, Canada, a trust company authorized under the Trust and Loans Companies Act (Canada).Deposits in the Northern Trust Company and its affiliates and subsidiaries are not insured by the Deposit Insurance Corporation of Canada.Northern Trust Global Services Ltd. (UK) Sweden is a subsidiary branch of BCD passport Northern Trust Global Services Ltd., a company authorized and regulated in the United Kingdom by the Financial Services Authority (FSA).
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